Which activity would be considered part of the INTERPERSONAL role of a manager?

Which activity would be considered part of the INTERPERSONAL role of a manager?

• A. Initiating change in the way purchasing is done in the organization
• B. Hiring and training staff
• C. Negotiating the union contract
• D. Telling employees about the new restaurant policies related to childcare

Answer: (B)

Interpersonal roles center on people and relationships, focusing on leading, motivating, and developing others. Hiring and training staff fits here because it directly involves selecting personnel, onboarding them, coaching, and building a capable team—core leader activities that shape how the group works together. Other options align with different role types: initiating change in purchasing is about deciding and driving organizational changes (a decisional/entrepreneurial task), negotiating a union contract involves bargaining and making strategic decisions (also decisional), and telling employees about new policies is about communicating information to the team (an informational role).

Interpersonal roles center on people and relationships, focusing on leading, motivating, and developing others. Hiring and training staff fits here because it directly involves selecting personnel, onboarding them, coaching, and building a capable team—core leader activities that shape how the group works together.

Other options align with different role types: initiating change in purchasing is about deciding and driving organizational changes (a decisional/entrepreneurial task), negotiating a union contract involves bargaining and making strategic decisions (also decisional), and telling employees about new policies is about communicating information to the team (an informational role).